Truck and bus steel wheels
MOQ: Mixed sizes total 1x20ft container
SIZE: 17.5*6 17.5*6.75 19.5*7.5 19.5*8.25 22.5*7.5 22.5*9
STEEL ALUMINUM WHEEL
1. Kekucktyre is professional in tires production and export for more than 15 years.
2. Our factory covers an area of 0.6 million square meters, has over 2000 employees.
3. We have been exporting to more than 120 different countries and regions all over the world.
4. 120000-160000 running miles guarantee can be offered for Maxind Truck tires
5. Our tires are made of advanced German technology, using natural imported Malaysia rubber and BEKA steel.
6. We have a professional technical team with 50 experienced engineers.
7. We are Golden Supplier of Alibaba Group, and provide the customer with Trade Assurance.
8. Market promotion support and the best after-sales service will be offered to every customer and help them get more new customers and orders.
9. Exclusive representative acceptable.
10. Within 6 hours reply after getting your tire inquiry, and not let the customer wait for so long time.
Q1. What are your terms of packing?
A: This depends on customer requirements.
Q2. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What are your terms of delivery?
A: FOB, CNF
Q4. How about your delivery time?
A: Generally, it will take 15 to 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples. but you need a cost sample and freight charge.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the freight cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have a 100% test before delivery
Q8: How do you make our business long-term and a good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Quality Warranty for OTR and Giant Tires
1. If tire use time is less than or equal to 500 hours, wear patterns is less than or equal to 8mm, which is identified quality problems by our company staff concerned, we are responsible for a free replacement or full compensation to the ad valorem, if the above two conditions cannot be all met, then performed according to article 2 of the implementation of the following.
2. Tire warranty: 2 years, the use of time is less than 4500 hours and wear patterns less than or equal to 35mm, to whichever is first. Specific explanation: 2 years, 4500 hours and wear patterns 35mm, means our company warranty commitment 2 years is from the date of tire production, the use of time less than 4500 hours and wear patterns less than or equal to 35mm.(Referring to from the date of the production of tires within 2 years, the use of time less than or equal to 4500 hours, wear patterns less than or equal to 35mm, under these three conditions are all met, if our company staff concerned identified them as the quality problem, we will be responsible for claims, specific claims based on the attached table. In particular indicate that: 2 years does not mean that the tires need to use a two-year period.
3. After-sales service to respond: Once the tire quality problems occur, our company need 30 days at least (taking into account the issue of visa abroad) to send our professionals to the working places and make an agreement with the professional support staff of the port on the question of whether it is the quality problem and signed the quality analysis report of tire.
4. Claims to respond: after the signing of the quality analysis report, within five working days after our company staffs return home we will provide customers with the claim amount (based on calculation of the remaining pattern depth). In the following 10 working days arrange replacement or refund.